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  • Thinfinity® Workspace
  • About This Document
  • Introduction
  • What's new in Thinfinity® Workspace
  • Architecture
  • Security
  • Getting Started Section
    • Getting Started
    • Installing Thinfinity® Workspace
    • Customizing Thinfinity® Workspace
      • Setting the Access Security Level
        • Access Profiles
          • RDP Profiles
            • Creating an RDP Profile
            • Editing an RDP Profile
            • Disabling an RDP Profile
            • Removing an RDP Profile
            • The "[+]" Profile
          • Web Link Profiles
            • Creating a Web Link Profile
            • Editing a Web Link Profile
            • Disabling a Web Link Profile
            • Removing a Web Link Profile
          • RDS Web Feed Profiles
            • Creating an RDS Web Feed Profile
            • Editing an RDS Web Feed Profile
            • Disabling an RDS Web Feed Profile
            • Removing an RDS Web Feed Profile
          • VNC/RFB Profile
            • Creating a VNC/RFB Profile
            • Editing a VNC/RFB Profile
            • Disabling a VNC/RFB Profile
            • Removing a VNC/RFB Profile
          • Telnet/SSH profile
            • Creating a Telnet/SSH Profile
            • Editing a Telnet/SSH Profile
            • Disabling a Telnet/SSH Profile
            • Removing a Telnet/SSH Profile
      • Testing Internal Access
      • Configuring Internet Access
      • Enabling Remote Sound
      • Mapping Remote Drives
        • Intermediate Disks
        • Shared Folders
    • After Customization
      • Connecting to a Desktop
      • Connecting to an Application
      • Performing a File Transfer
        • Navigating
        • File Options
        • Remote Folder Area Options
        • Downloading and Uploading files
    • Supported RDP Shortcut Keys
    • Using Thinfinity® Workspace for the First Time
      • Verifying the Communication Settings
      • Connecting to a desktop
  • Advanced Settings Section
    • New in Thinfinity® Workspace
      • Web Folder
      • Web VPN
      • Bidirectional Audio Redirection
      • Remote Active Directory
        • How to install and configure Thinfinity® Remote AD Services
        • Active Directory credentials mapping
      • Secondary Broker Pool
        • Architecture
        • How To Install a Secondary Broker
        • How To Add a Pool in the Primary Broker
      • H264 Support
        • How to Enable H264 on your Access Profile
        • Preparing a Remote Desktop for H264 support
      • Web Profile Manager
        • Remote Desktop
        • VNC/RFB
        • Terminal
        • Web Link
        • Web VPN
        • Labels
        • Edit Web Profiles
          • General
          • Display
          • Resources
          • Program
          • Experience
          • Advanced
          • Access Hours
          • Permissions
      • WebBridge - Direct File Transfer
        • How to install Thinfinity® WebBridge
        • WebBridge: User Experience
    • Thinfinity® Configuration Manager
      • General
      • Broker
      • Authentication
        • OAuth/2
          • Methods
          • Settings
          • Mappings
          • Configure OAuth with Okta
          • Configure OAuth with Auth0
        • RADIUS
          • Settings
          • Mappings for SSO
        • TOTP (Time-based One-time Password)
          • TOTP Settings
      • Access Profiles
        • RDP Profile Editor
          • General
            • Setting up a Hyper-V Profile
            • Setting up an RDS Collection Profile
          • Display
          • Resources
          • Program
          • Experience
          • Advanced
          • Printer
          • Permissions
          • Restrictions
          • Access Hours
          • Authentication Methods
        • Web Link Profile Editor
          • General
          • Permissions
          • Restrictions
          • Access Hours
          • Authentication Methods
        • VNC / RFB Profile Editor
          • General
          • Display
          • Permissions
          • Restrictions
          • Access Hours
          • Authentication Methods
        • Telnet/SSH Profile Editor
          • General
          • SSL
          • SSH
          • Display
          • Options
          • Permissions
          • Restrictions
          • Access Hours
          • Authentication Methods
        • Web VPN
          • General
          • Permissions
          • Restrictions
          • Access Hours
          • Authentication Methods
      • Folders
      • Permissions
      • External DLL Authentication Method Settings
      • DUO Authentication Method Settings
        • How to configure DUO
      • SAML Authentication Method Settings
        • Configure SAML with Okta
        • Configure SAML with Centrify
  • Gateway Manager
    • Managing the SSL Certificate
      • The Default Embedded Certificate
      • A Self-Signed Certificate
      • A CA Certificate
  • License Manager
    • License Activation
    • Proxy Activation
    • Get a new Trial Serial Number
    • Activate a Serial Number Online
    • Activate a Serial Number Offline
    • Registering Your License With The License Server Manager
  • Custom Settings
    • Extend the Thinfinity® Workspace Toolbar
  • Customizing the Toolbar
    • Using customsettings.js
    • Using the 'connect' Method
  • Remote FX
  • Save Session
    • Record a Session
    • Play Recorded Sessions
  • Multi-touch Redirection
  • Enhanced Browser and DPI Support
    • Model Inheritance
    • Property Reference
    • The Calculation Process
    • Examples
  • Silent Install Options
  • Credentials Management
    • User-based Access Profiles
    • Credentials Management
  • Customize Translation
  • Mobile Devices Section
    • Mobile Devices
    • Getting into Thinfinity®
    • Mouse Control
    • Keyboards and Toolbars
    • Gestures
    • Disconnecting from Thinfinity®
    • iPad Application
  • Scaling and Load Balancing Section
    • Scaling & Load Balancing
    • Scaling and Load Balancing Configurations
    • Installing Components
    • Configuring a Load Balancing Scenario
    • How to configure your license
  • Integrating Thinfinity® Workspace Section
    • Integrating Thinfinity® Workspace
    • External Authentication
      • Apikey
    • Single sign-on
      • Facebook OAuth Authentication Example
      • Google OAuth/2
        • Google Client ID for Web Applications
      • RADIUS
    • Customizing the Web Interface
      • Changing the Logo
      • Customizing the Web Files
      • Files Location
    • Web Services API
      • Architecture
      • Installing the Web Service
      • Setting up the Communication Settings
      • Profiles Web Service
        • Methods
        • Types
          • The WS Profile type
        • The Demo Applications
      • Analytics Web Service
        • Methods
        • Types
          • WSQueryInfo
          • WSQueryRange
          • WSDBLoginRecord
          • WSSessionRecord
          • WSDBConnectionRecord
          • WSDBBrowserRecord
        • The Demo Application
    • One-Time-URL
      • Configuring the Connection
      • Enabling Features
    • Thinfinity® RemoteAD API reference
    • Thinfinity® REST API Reference
  • User guide Section
    • User Guide
    • Logging In
    • Advanced Web Features
      • Tree View
      • Listing Options
      • Search bar
    • Accessing from Mobile Devices
      • Connecting with Open Parameters
        • General
        • Display
        • Resources
        • Program
        • Experience
        • Advanced
      • Connecting with Profiles
    • Toolbar
      • Actions
      • File Transfer
      • Options
      • Disconnect
    • Features
      • File Transfer
        • Navigating
        • File Options
        • Remote Folder Area Options
        • Downloading and Uploading files
      • Remote Printer
      • Remote Sound
      • Share Session
      • Mapped Drives
      • Analytics
        • Sessions
        • Connections
        • Logins
        • Browsers
        • Filter
        • Configuring MS SQL Server
          • Analytics Tables Reference
    • Disconnecting
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  1. Getting Started Section
  2. After Customization

Connecting to a Desktop

PreviousAfter CustomizationNextConnecting to an Application

Last updated 3 years ago

In order to connect to a remote desktop using Thinfinity® Workspace, open a browser and type the Thinfinity® Workspace URL, which is composed by

  • You will be asked for the application login (user and password). This step may be skipped for some configuration: if you have the authentication set to none, or the option enabled in all the access profiles, the application will take you directly to the next step

  • You will be presented with the following screen:

The "+" option represents the Any Computer profile: it enables the user to select the type of connection, the remote computer's IP address and credentials, and configure the connection.

What you see depends on what is available for the authenticated user: When the Any Computer profile is the only one available, you will see that screen. If the Any Computer profile is not available, but you have access to other profiles, you will see the access profiles screen. If the authenticated user has access to both the Any Computer profile and other(s) profile(s), you will see an arrow to the right side of the screen. Use it to switch between the Any Computer profile and the other(s).

  • Check the "Open in a new browser window" option, if you want the connection to be open on a new tab.

  • Connecting to an Access Profile:

1- Click on the profile you want to connect to

2- You won't be allowed to change the computer's IP or the RDP options at this moment, because these are already set for each profile

  • Connecting to Any Computer:

1- If you are in the access profiles page, click on the arrow to the left of the screen to go back to the Any Computer profile

2- Enter the internal IP address/host name for the computer you want to access and press connect

3- Optionally you can specify the Username and Password so that it will be auto completed in the remote computer's dialog and stored by the browser for future access

4- You can also change the RDP options by pressing the plus [+] sign in order to show the settings tabbed interface.

Read more about each option on the section.

Web Interface Settings
https://ServerIP:Port
access security level
Allow anonymous access