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  • Thinfinity® Workspace
  • About This Document
  • Introduction
  • What's new in Thinfinity® Workspace
  • Architecture
  • Security
  • Getting Started Section
    • Getting Started
    • Installing Thinfinity® Workspace
    • Customizing Thinfinity® Workspace
      • Setting the Access Security Level
        • Access Profiles
          • RDP Profiles
            • Creating an RDP Profile
            • Editing an RDP Profile
            • Disabling an RDP Profile
            • Removing an RDP Profile
            • The "[+]" Profile
          • Web Link Profiles
            • Creating a Web Link Profile
            • Editing a Web Link Profile
            • Disabling a Web Link Profile
            • Removing a Web Link Profile
          • RDS Web Feed Profiles
            • Creating an RDS Web Feed Profile
            • Editing an RDS Web Feed Profile
            • Disabling an RDS Web Feed Profile
            • Removing an RDS Web Feed Profile
          • VNC/RFB Profile
            • Creating a VNC/RFB Profile
            • Editing a VNC/RFB Profile
            • Disabling a VNC/RFB Profile
            • Removing a VNC/RFB Profile
          • Telnet/SSH profile
            • Creating a Telnet/SSH Profile
            • Editing a Telnet/SSH Profile
            • Disabling a Telnet/SSH Profile
            • Removing a Telnet/SSH Profile
      • Testing Internal Access
      • Configuring Internet Access
      • Enabling Remote Sound
      • Mapping Remote Drives
        • Intermediate Disks
        • Shared Folders
    • After Customization
      • Connecting to a Desktop
      • Connecting to an Application
      • Performing a File Transfer
        • Navigating
        • File Options
        • Remote Folder Area Options
        • Downloading and Uploading files
    • Supported RDP Shortcut Keys
    • Using Thinfinity® Workspace for the First Time
      • Verifying the Communication Settings
      • Connecting to a desktop
  • Advanced Settings Section
    • New in Thinfinity® Workspace
      • Web Folder
      • Web VPN
      • Bidirectional Audio Redirection
      • Remote Active Directory
        • How to install and configure Thinfinity® Remote AD Services
        • Active Directory credentials mapping
      • Secondary Broker Pool
        • Architecture
        • How To Install a Secondary Broker
        • How To Add a Pool in the Primary Broker
      • H264 Support
        • How to Enable H264 on your Access Profile
        • Preparing a Remote Desktop for H264 support
      • Web Profile Manager
        • Remote Desktop
        • VNC/RFB
        • Terminal
        • Web Link
        • Web VPN
        • Labels
        • Edit Web Profiles
          • General
          • Display
          • Resources
          • Program
          • Experience
          • Advanced
          • Access Hours
          • Permissions
      • WebBridge - Direct File Transfer
        • How to install Thinfinity® WebBridge
        • WebBridge: User Experience
    • Thinfinity® Configuration Manager
      • General
      • Broker
      • Authentication
        • OAuth/2
          • Methods
          • Settings
          • Mappings
          • Configure OAuth with Okta
          • Configure OAuth with Auth0
        • RADIUS
          • Settings
          • Mappings for SSO
        • TOTP (Time-based One-time Password)
          • TOTP Settings
      • Access Profiles
        • RDP Profile Editor
          • General
            • Setting up a Hyper-V Profile
            • Setting up an RDS Collection Profile
          • Display
          • Resources
          • Program
          • Experience
          • Advanced
          • Printer
          • Permissions
          • Restrictions
          • Access Hours
          • Authentication Methods
        • Web Link Profile Editor
          • General
          • Permissions
          • Restrictions
          • Access Hours
          • Authentication Methods
        • VNC / RFB Profile Editor
          • General
          • Display
          • Permissions
          • Restrictions
          • Access Hours
          • Authentication Methods
        • Telnet/SSH Profile Editor
          • General
          • SSL
          • SSH
          • Display
          • Options
          • Permissions
          • Restrictions
          • Access Hours
          • Authentication Methods
        • Web VPN
          • General
          • Permissions
          • Restrictions
          • Access Hours
          • Authentication Methods
      • Folders
      • Permissions
      • External DLL Authentication Method Settings
      • DUO Authentication Method Settings
        • How to configure DUO
      • SAML Authentication Method Settings
        • Configure SAML with Okta
        • Configure SAML with Centrify
  • Gateway Manager
    • Managing the SSL Certificate
      • The Default Embedded Certificate
      • A Self-Signed Certificate
      • A CA Certificate
  • License Manager
    • License Activation
    • Proxy Activation
    • Get a new Trial Serial Number
    • Activate a Serial Number Online
    • Activate a Serial Number Offline
    • Registering Your License With The License Server Manager
  • Custom Settings
    • Extend the Thinfinity® Workspace Toolbar
  • Customizing the Toolbar
    • Using customsettings.js
    • Using the 'connect' Method
  • Remote FX
  • Save Session
    • Record a Session
    • Play Recorded Sessions
  • Multi-touch Redirection
  • Enhanced Browser and DPI Support
    • Model Inheritance
    • Property Reference
    • The Calculation Process
    • Examples
  • Silent Install Options
  • Credentials Management
    • User-based Access Profiles
    • Credentials Management
  • Customize Translation
  • Mobile Devices Section
    • Mobile Devices
    • Getting into Thinfinity®
    • Mouse Control
    • Keyboards and Toolbars
    • Gestures
    • Disconnecting from Thinfinity®
    • iPad Application
  • Scaling and Load Balancing Section
    • Scaling & Load Balancing
    • Scaling and Load Balancing Configurations
    • Installing Components
    • Configuring a Load Balancing Scenario
    • How to configure your license
  • Integrating Thinfinity® Workspace Section
    • Integrating Thinfinity® Workspace
    • External Authentication
      • Apikey
    • Single sign-on
      • Facebook OAuth Authentication Example
      • Google OAuth/2
        • Google Client ID for Web Applications
      • RADIUS
    • Customizing the Web Interface
      • Changing the Logo
      • Customizing the Web Files
      • Files Location
    • Web Services API
      • Architecture
      • Installing the Web Service
      • Setting up the Communication Settings
      • Profiles Web Service
        • Methods
        • Types
          • The WS Profile type
        • The Demo Applications
      • Analytics Web Service
        • Methods
        • Types
          • WSQueryInfo
          • WSQueryRange
          • WSDBLoginRecord
          • WSSessionRecord
          • WSDBConnectionRecord
          • WSDBBrowserRecord
        • The Demo Application
    • One-Time-URL
      • Configuring the Connection
      • Enabling Features
    • Thinfinity® RemoteAD API reference
    • Thinfinity® REST API Reference
  • User guide Section
    • User Guide
    • Logging In
    • Advanced Web Features
      • Tree View
      • Listing Options
      • Search bar
    • Accessing from Mobile Devices
      • Connecting with Open Parameters
        • General
        • Display
        • Resources
        • Program
        • Experience
        • Advanced
      • Connecting with Profiles
    • Toolbar
      • Actions
      • File Transfer
      • Options
      • Disconnect
    • Features
      • File Transfer
        • Navigating
        • File Options
        • Remote Folder Area Options
        • Downloading and Uploading files
      • Remote Printer
      • Remote Sound
      • Share Session
      • Mapped Drives
      • Analytics
        • Sessions
        • Connections
        • Logins
        • Browsers
        • Filter
        • Configuring MS SQL Server
          • Analytics Tables Reference
    • Disconnecting
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Enhanced Browser and DPI Support

Among the wide range of valid resolutions that Thinfinity® Workspace offers, the most commonly used —for its flexibility and simplicity— is “Fit to Browser”. This configuration allows you to adjust the remote desktop/remote application to fit the available browser size. However, when it comes to accessing a desktop from different devices, the sometimes huge differences between screen sizes and pixel resolutions (i.e. iPhone 4 vs a 27 inch iMac Retina Display) make it impossible to have a simple rule to determine the best remote desktop size. Even when the application is adjusting properly to the available size, the screen rendered might still look tiny or disproportionate, making the user experience not as satisfactory as expected.

Tailoring "Fit to browser"

Now, using a new configurable browser detection ruleset, we can tailor the way we want to see of the remote desktop/application on every device. This ruleset allows you to specify rules that will detect the web browser, device and display characteristics, and set parameters that adjust the remote desktop/application resolution according to your own taste.

The main characteristics that need to be taken into account are:

· The browser User Agent, that tells about the web browser and device

· The device pixel ratio, that tells about the real display resolution

· The device display size

· The display orientation (landscape or portrait)

The browser detection ruleset is stored in a file with entries that contain specifications (rules) that match general or specific devices. Each entry (model) can inherit matching parameters (properties) from a more general model. For example, you can define an iOS model and an iPhone4 can inherit the iOS model properties.

A default ruleset file named BrowserRules.ini is installed in the Thinfinity® Workspace program folder. Then, if it doesn’t exist there yet, it is copied to "C:\ProgramData\Cybele Software\Thinfinity\Workspace" and renamed as Thinfinity.RemoteDesktop.BrowserRules.ini. You can safely customize this file as it won’t be overridden with a program update.

The structure of this file is as follow:

[default]
min-width = 640
min-height = 480
max-width = 2560
max-height = 1600
max-device-pixel-ratio = 1
[mobile]
parent-model = default
match-mobile = true
max-device-pixel-ratio = 2

Note: for these setting to apply, the connection’s ‘Resolution’ property must be set to ‘Fit to browser’.

Or, if you are using the SDK, set:

resolution:"fittobrowser",

PreviousMulti-touch RedirectionNextModel Inheritance

Last updated 3 years ago

Configure this setting in , or .

the ‘Display’ tab of the Access Profiles
the 'Display' tab of the web interface